Professional Experience

SEO Consulting and Training

• Increase sales via content modification, community building and innovative white-hat SEO efforts with an eye toward goal conversion continuity.
• Empower production staff to lead and manage successful SEO campaigns.

Production Manager

• Supervise online content, routinely ahead of schedule and under budget.

Consultant, E-Business Program Advisory Board

• Contribute to the expansion and curriculum of one of the first higher education Internet business programs.

Vice President, Business Development & Marketing

• Launched and coordinated DSL reseller network, increasing points of sale more than tenfold.
• Composed and analyzed customer surveys resulting in increased customer retention through improved services.
• Cultivated numerous strategic partnerships resulting in new product offerings, additional revenue streams, increased customer satisfaction, drastically reduced expenses and decreased customer/support interaction.

Director, Board of Trustees

• Successfully plotted and promoted sundry business models.
• Engineered and installed accountability metrics for management staff.

Customer Service/Sales Manager

• Conveyed and discussed pitch strategy with sales team.
• Supervised peer evaluations, scheduling, hiring and knowledge-base improvements.
• Empowered community through free PC and HTML education, positively impacting corporate image.

Writer

• Transformed weekly column into a "must read." Circulation increased over 5% during tenure while other papers experienced heavy subscription churn.

Expertise

• Tight technical and creative writer
• Wealth of communication, team, management, and self-management expertise
• Fast learner willing to go beyond Googling to quickly dissolve hurdles
• Diverse computer skills. (Macromedia, Microsoft, Adobe, MySQL, etc.)
• Breadth of experience allows seamless interdepartmental communication

References & Elaboration

Online Portfolio